REGARDE
Index
The terms How it travels

How it
travels.

Every promise about getting an order to your door, printed before you buy.

01

Shipping

One country, one rate. The rest is a calendar.

The destinations, the rate, the days each half of the journey takes, and the name on the carrier label.

Where we ship

The United States.

There is no international route yet.

What it costs

Standard shipping is a flat $8.95 to the United States.

Flat means flat. It is charged once for the checkout, whatever the size of the order.

When it arrives

An order has two halves: the days it takes to prepare and the days it takes to travel. Both are printed here, and the pair that applies depends on what you bought.

Regarde-labeled cosmetics are prepared in five to eight business days, then spend two to five business days in transit.

Brow Fixx, Brow Duo Brush, Lip Pencil, and Clear Gloss are prepared in three to seven business days, then spend five to ten business days in transit.

The shaping short is prepared in three to five business days, then spends seven to ten business days in transit.

These are delivery estimates from the order date, in business days. Items in one order may arrive separately.

One rate

Standard shipping is a flat $8.95 to the United States.

Tracking

Every parcel is tracked, and the tracking number is sent once the parcel is on its way.

The name on the box

Regarde-labeled cosmetics carry Regarde on the unit; their carrier labels and return addresses name Cosmetics Nord. Brow Fixx, Brow Duo Brush, Lip Pencil, and Clear Gloss carry NOC on the unit, and their carrier labels name ViaGlamour Dropshipping. The shaping short comes in an unbranded bag, and its carrier label may name the maker.

A shipping term you had to guess at is a term written badly. Say so and it gets rewritten.

Ask the house
02

Updates

The house writes.
Rarely, and only when something changed.

A letter when an object joins the catalogue, when one leaves it, or when a price moves — and nothing in between.

support@maisonregarde.com reaches the desk that reads it.

The tapered metal tip of a pen at close range, one gold light running along its edge and nothing else in the frame.
The tip that draws the line