Ask plainly.
Answered the same way.

The catalogue is open to read in full. Ordering is narrower than reading: an object can be bought only where its own page gives you a way to put it in La Boîte, and anything that cannot be bought says “Currently unavailable” on its face rather than letting you find out at the end. La Boîte holds what you set aside, in this browser on this device, and nothing is charged until you have finished at Stripe.

Anyone with a face they would like to read as more deliberate. Skin is skin, and a shade is named for the skin it sits on rather than for anyone's category.

Where a thing is cut, sized or shaded for a particular body, its own page says which body — and where the maker has not published something we would need to tell you, the page says that too, instead of guessing on your behalf.

Every price here is a whole number of dollars. No ninety-⁠nine-cent theatre, because that trick assumes you cannot count. A price is settled before its object is listed and printed on that object's own page; if one moves, the letter says so, and says why it moved.

Every shelf the house keeps — brows, lips, complexion and the skin under it, hair for wave, curl and coil, facial hair, the body, fragrance, the tools, and the shape garments cut for different anatomies. Each page says what the thing is, who it was cut or shaded for, and what its maker has not published.

What can be ordered stands at the top of the catalogue page. Everything below it is named and pictured, and each card there says on its face that the object is not currently available.

Shipping is a flat $8.95 to the United States and every parcel is tracked. How long it takes depends on which route the object ships by; the full terms are on the shipping page.

An order spends days being prepared before the parcel moves at all, and how many depends on what you bought. Preparation and transit estimates for each route are printed on the shipping page. They are counted in business days from the order date; items may arrive separately.

Send it back inside thirty days and you are refunded in full, shipping and all. Opened and used is fine; that is what trying a thing means. The conditions, and the one exception, are on the returns page.

It is used to write to you about the catalogue, and for nothing else. Never sold, never rented, never traded. One line back to the same address ends it, and the full terms are on the privacy page.